4. pursue

4.1 Submit > Lender

[1/2 day]

[objective] submit the application form to the lender.

it is at this stage that we submit the audited client signed application form to the lender for their review and approval.

4.2 New Lender Submission

[1 day]

[objective] update application for new lender submission.

it is at this stage, where there is requirement to change lenders, we update the application for a new lender submission.

4.3 Pre-approval

[5-10 days]

[objective] advise you of the pre-approval and detail all pending conditions.

it is at this stage that we congratulate you, advise you of your pre-approval (approval in principle) status and work with you to resolve all the pending conditions. note: in order for you to gain a conditional approval or unconditional approval you will require a contract of sale (C.O.S).

4.4 Pre-approval Renewal Pending

[3 days]

[objective] prepare an pre-approval renewal application.

it is at this stage, where an pre-approval is one month from expiry, we prepare a pre-approval renewal application for submission.

4.5 Conditional Approval

[5-10 days]

[objective] advise you of your conditional approval status and detail all pending conditions.

it is at this stage that we congratulate you and advise you of your conditional approval status.

4.6 Unconditional Approval Pending

[3 days]

[objective] pending conditions submitted to, and assessed for approval, by lender.

it is at this stage that the pending condition submissions are being assessed for approval by the lender.

4.7 Unconditional Approval

[5-10 days]

[objective] advise you of your unconditional approval.

it is at this stage that we congratulate and advise you of your unconditional approval status.

4.8 Audit Pending

[2-3 days]

[objective] audit loan offer documents from the lender.

it is at this stage that we receive and audit the loan offer documents from the lender to ensure they are all correct.

4.9 Documents Sent

[3 days]

[objective] send the loan offer documents to you for your review and signature.

it is at this stage that we upload the loan offer documents to your portal. we confirm a time to meet with you to review the documents and answer any questions before you sign. in circumstances where a lender requires a wet signature (will not accept a digital signature), we will send a printed copy of the loan offer documents to you via express post.

4.10 Documents Signed & Returned

[3 days]

[objective] confirm you have sent the signed documents to the lender.

it is at this stage that we follow up to confirm you have signed and returned the documents to the lender electronically. where a wet signature is required, we follow up the lender to confirm they have received your paper copy.

4.11 Documents Certified

[3 days]

[objective] confirm signed loan offer documents are certified.

it is at this stage that we confirm with the lender that your signed loan offer documents have been certified.

4.12 Settlement Booked

[2-3 days]

[objective] confirm settlement booked with lender and conveyancer/solicitor.

it is at this stage, approximately a week before your settlement date, that we confirm your settlement booking with your lender and conveyancer/solicitor.

4.13 Settle

[30 mins]

[objective] confirm settlement completed and details of your loan with you.

it is at this stage that we congratulate you and confirm with your lender and conveyancer/solicitor that settlement is completed and relay this back to you. at the same time we will walk you through your loan details and what you should expect the next steps to be.